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Help centre

Frequently asked questions

Answers about your account, our data, orders, billing and privacy. Search below, or pick a topic.

54 questions across 10 topics

Healthcare

1

It helps businesses identify and reach relevant healthcare decision-makers for lead generation, sales outreach, recruitment, partnerships, and targeted marketing campaigns.

Account & Login

4

To reset the password request the support team for a password reset link and then you can login with the new password

To update your Go4database account information, please contact the Go4database representative or you can also contact using the number avaialable in the site homepage.

If you face any issue while logging into Go4database site then once check the account details which you gave. You can also contact the support team for help

You can use our Go4database website to run through the site without setting up an account, but you should register to get a quote and to make a purchase.

Data & Accuracy

10

Go4database contains the information of targeted customers in the form of lists such as phone lists, email lists, business lists, consumer lists, website lists etc.

Go4database contains lists of various places of all the continents. It consists of categories of these places according to each continent separately.

Go4database always strives to works towards the best and the database is updated every now and then. We can find new customers, identify new opportunities and build targeted marketing lists using the most-up-to-date records of the database.

Go4database provides you with most accurate and reliable data with almost and has a commitment of 95 percent accuracy.

If the accuracy of the data provided is less than 95 percent then you need to share proof of bad list and request for replacement the team will replace the data within 24 hrs of your request.

All the information is compiled from the public sources. If you want to remove your business information from our database, please send a removal request on company letterhead to the company address or you can even contact the help team for suggestions.

We can get 100% verified leads of various categories from Go4database and it also provides customize and error-free database information as per our requirements.

Go4database is being created by multiple sources like Tele survey, website busniess directory, registered service partners, google display contacts, job survey, onilne portals, affiliate networks and lead generation company.

Yes, we offer authentic datasets to our customers and we ensure that our lists are up-to-date and error-free.

We deliver data in easily downloadable formats such as .csv and .xls. Files in these formats can easily be opened in Microsoft Excel, WordPad, Notepad and OpenOffice.

Orders & Leads

11

You can contact us any time and we will be at your service. We help you to deal with all type of issues by answering your queries through phone calls, live chat and Email support.

Yes, data used for lead generation is our specialty. You can share your customized requirement with us.

Depending on which type of lead you purchase, you may receive your leads within 30 minutes after ordering. Your consultant will give you guidance and ETA for the arrival of your leads.

Yes you should login into the site to purchase any kind of leads and also to get any kind of lists.

The various lists which are available are - Email lists, Phone lists, Website lists, Consumer lists and Business lists

Email lists contains the email addresses and other information of the customers and by this we can talk directly to the inbox of customer email id. These email lists contain email ids and other relevant information and so these are also known as email leads or email database.

Most list orders are delivered within minutes to the email address provided.

You can order directly through your appointed marketing consultant. Once the price, count and other details have been determined, an invoice will be sent to you by email. You can pay for your order electronically from the invoice and your leads will be delivered the same day your payment is received depending on compliance requirements and the type of data ordered.

If you need to cancel your order, please contact your representative or contact the help team. There will be a 50% cancellation charge for all the undelivered orders.

We have single pricing model for all leads, you can visit on the pricing page and chose the option.

You can order different types of email lists or phone lists which you wish .

Payments & Billing

5

We accept credit/debit cards (Visa, MasterCard, American Express, and Discover) PayPal, Bank transfer, Bitcoin, USDT, Bank Wire transfer.

We do not have any refund or return policies but replacement is provided for the data.We always provide accurate,verified and validated data and if you face any problems with regard to the data, you can contact our team any time and solve your problem.

No. Each order is completely independent of other future orders which you place with us. We want you to be satisfied from invoice to invoice.

Due to mailing issues of the e-mail provider or the mail server, you might not receive a delivery e-mail from us. In such case, we recommend you to contact us for assistance.

Requests for non-delivery or any such issues must be submitted to our department within 7 days of the purchase date. If we do not receive from you within that time period, then the product will be considered received and downloaded.

Privacy & Security

4

Yes, Go4database is secure to use and all your details will be safely stored and will not be shared to anyone.

To know our privacy policy click on this link https://www.go4database.com/privacy-policy

No, it is not mandatory. It is completely upto you, If you need any personalized product to be recommended then you can accept the cookies.

Privacy policy applies to information which we may collect through the following sources: Directly from you. Indirectly from you when you use our platform. Information received about you from other sources, such as third parties from whom we obtain data. Through email, text or other electronic messages between you and our Site.

General

1

Yes you can even use the Go4database services in your mobile.

Email Verifier

5

Yes. Single checks on this page are free and need no account. Bulk list verification uses credits from a paid plan.

No. We open the delivery handshake with the recipient's mail server and stop before any message is sent. Nothing lands in their inbox.

Some mail servers block or rate-limit this kind of live check, especially for senders they don't recognise. When we can't confirm the mailbox, we say Unknown rather than guess.

Some domains accept mail for any address at all, even ones that don't exist. When we detect that, your specific mailbox can't be confirmed, so we flag it rather than call it valid.

Single checks on this page are processed in real time and are not written to a database.

Email Finder

6

Yes. You can look up addresses here without an account, a card, or a trial. Bulk lookups and exporting whole lists are part of the paid Go4Database platform.

When we mark an address "Confirmed", the company's own mail server told us that mailbox exists, which is as close to certain as you get without sending an email. When it says "Best guess", we are showing the most common format because the server would not confirm either way, and we label it that way rather than pretending otherwise.

Some companies configure their mail server to accept mail sent to any address at their domain, real or not. On those domains no single address can be confirmed, because the server says yes to everything, so we tell you it is a catch-all instead of claiming we verified something.

No. We start the delivery conversation with the mail server and ask whether the address would be accepted, then stop before anything is sent. The person never receives a message and never sees the check.

Large providers like Microsoft and Google often refuse to answer address checks from senders they do not recognise. When that happens we cannot confirm anything, so you get the most likely pattern marked as a guess. The company may also simply not use any common format.

No, and that is deliberate. Personal inboxes do not follow a company pattern, so there is nothing to work out. The finder is built for work addresses at company domains.

Affiliate

7

No. Joining is free, there is nothing to buy, and there are no targets you have to hit to stay in the programme.

Commission is confirmed once a referral's payment clears and the refund window closes. Your confirmed balance is paid out monthly, provided you are above the minimum payout shown above.

Yes, for as long as the commission term above lasts. You are paid on their renewals during that period, not only on their first payment.

Yes. Go4Database sells worldwide and referrals count wherever the customer is based.

Commission on a refunded payment is reversed, because it was never really earned. This is why there is a short holding period before a balance is marked confirmed.

No. Paid search on our brand name and close variants is not allowed, because it competes with our own ads and bids up the cost of traffic we would have received anyway.

Every click on your link is tracked and shown in your dashboard, along with signups, conversions and the commission each one earned.

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